As of July 28, 2015, WOW! will only support new-customer modems that are DOCSIS 2.0 or higher. Older DOCSIS 1.0 & 1.1 devices can no longer be registered in the WOW! network. If you wish to continue using a customer owned modem, you will need to purchase one that is DOCSIS 2.0 or higher. You can rent DOCSIS 2.0 or 3.0 modems from WOW! or purchase one from several retailers that sell modems.
Modems in End of Life status are modems that are no longer suitable for the WOW! network due to technical concerns, changes to our network and discontinued support by the manufacturer. DOCSIS 1.0 & DOCSIS 1.1 versions are considered to be End of Life modems on the WOW! network.
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